How do you ensure the production cycle?
After confirming all details, we calculate the production cycle. If production is delayed, 1% of the total order amount is deducted per week of delay (up to 2% for two weeks).
How can we guarantee quality?
We always provide a pre-production sample before mass production and conduct a final inspection before shipment. Third-party inspections are also welcome.
How do you keep fabric from fading?
We use four steps: 1. High color fastness customization; 2. Detergent hand wash tests; 3. High-temperature soak tests; 4. Professional institutional testing reports.
How can I track the progress of my order?
We provide continuous updates throughout the process, including fabric arrival, pattern design, cutting, sewing, and finishing. Video or photo updates are available upon request.
What are your quality promises?
We are responsible if mass production differs from sample quality or fabric specifications. We offer lifetime after-sales service to ensure your peace of mind.
Do you support OEM/ODM customization?
Yes, we specialize in OEM and ODM services with a low MOQ of 100 pieces for customized hoodies and sweaters.