❓ Frequently Asked Questions
Question: Are you a factory or a trading company?
We are a manufacturing industry with the ability to export. We have multiple production lines, a professional team of workers, experienced quality control team, and a mature sales and service team.
Question: Can I get a sample?
Yes, you can. We provide inventory samples for free, but shipping costs will be charged by us.
Question: How to place an order?
Send us an inquiry and provide design files or samples.
Discuss product features and receive design suggestions.
We produce and send samples for your confirmation.
Sign the contract and pay the deposit.
Mass production starts after pre-production sample approval.
Packaging and transportation are arranged upon completion.
Question: What are your delivery terms?
We offer delivery by express (DHL, FEDEX, UPS, EMS), air, or sea freight.
Question: What is your delivery time?
Delivery time depends on quantity. Samples take 5-7 days. Small batch orders take 10-15 days, while large-scale orders require 30-35 days for mass production.
Question: What are your strengths?
Competitive prices
High quality standards
Quick response times
Professional consultation for all inquiries