Frequently Asked Questions
Q1: Can you accept small order quantities (10-50 pieces)?
Yes, we can handle small orders if we have enough stock fabrics available. However, please note that the price may increase by 15% to 30%.
Q2: How can I purchase samples from your showroom?
New clients are required to pay the sample cost. Regular customers can receive samples free of charge.
Q3: How long does it take to receive samples?
For both new and regular clients, once the sample cost is paid or instructions are received, samples typically take 3 to 7 days to arrive.
Q4: Which courier services are available?
We utilize reliable services including UPS, FEDEX, DHL, TNT, and EMS (Express Mail Service).
Q5: What payment methods are accepted for sample costs?
You can pay using PayPal, T/T, Escrow, or Credit Card.
Q6: What is the quality standard of your products?
Our primary clients are based in Europe and North America; therefore, all our products reach the Oeko-tex Standard 100.