Frequently Asked Questions
Can you manufacture products based on my custom designs?
Yes, absolutely. With over 12 years of experience in the pajama and robe sector, we specialize in bringing your custom designs to life. Our in-house R&D team can manage the entire process from prototyping to final production.
How to know the item cost?
Our prices are based on the quantity you order. For custom items, please contact our sales team for a detailed quote covering the product price, personalization, shipping, and more.
What are your sample lead times?
For stock designs, samples can be shipped out immediately. Custom design samples typically take at least one week or longer, depending on the specific requirements.
What are your shipping times?
Stock items ship within 12-24 hours after payment, with delivery taking 2-3 business days via express. Customized orders require 2-4 weeks for production.
What is your minimum order quantity (MOQ)?
For ready-to-ship products, the MOQ is just 2 pieces. For customized products, our MOQ is 100 pieces, with mixed colors, sizes, and styles accepted.
Do you offer after-sales support?
Yes, we provide ongoing support even after shipment. We value long-term partnerships and are always here to help with any questions or concerns.
Crest Fashion
